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ChatGPT, recruiting, and you
ChatGPT is the fastest-growing consumer app in history. When it launched in November 2022, there were over one million users. By January, there were over 100 million monthly active users! When you can get AI to do fun things—like write excuses for missing work, produce Google-themed poetry, or spruce up your dating profile—it’s no wonder the tech was a hit.
Fun stuff aside, ChatGPT has some real-world business applications. Some believe it can be used to write code, blogs, or answer legal questions. Others use it to translate text, build task lists, or generate content for presentations.
Increasing our use of AI makes some people nervous. That’s fair—we’re still in the early days. And we don’t fully know, yet, the ways ChatGPT will shape the workforce, or even the world.
Of course, the best way to counter that anxiety is to take some time to learn about it.
Think of it as a tool. ChatGPT isn’t here to take over your work, but to do specific tasks that will help your talent teams do their jobs better.
Especially when it comes to recruiting, there are many ways ChatGPT can help make the hiring process easier and guide you to the best candidates more quickly. Today, we’re going to show you how.
Let’s back it up a bit. What, exactly, is ChatGPT? ChatGPT is a free AI tool, and the “GPT” stands for Generative Pretrained Transformer.
In simple terms, ChatGPT is a very high-functioning chatbot. Developed by OpenAI, the app uses artificial intelligence to answer prompts with human-like responses.
Working smarter with ChatGPT
If you’re on a team of recruitment professionals looking to automate more tasks, connect with top talent, and hire faster, it’s time to incorporate ChatGPT into your workflow.
Improve candidate searching
Start at the beginning: use ChatGPT to do initial market research. Early in the recruitment process, get a feel for hiring stats, current salary ranges, and market trends. ChatGPT even has the capability to gather helpful reports and websites. Use its resources as a jumping-off place to do more research.
ChatGPT can also help build Boolean search strings so you can broaden your talent pool or fine-tune your candidate search. For instance, you can ask what towns are heavily populated by college students, what tech companies have open software engineer positions, or what law firms specialize in workers rights. Using generative AI like ChatGPT will help you find more potential candidates to hone in on.
Draft job descriptions and ads
Attract the right candidates with strong job descriptions and job postings. If you aren’t exactly sure how to define a particular role, ChatGPT can help. Type in a job title, and ChatGPT will give you a better understanding of each role’s specific responsibilities and requirements.
Not sure how to get the writing process going? Ask ChatGPT for sample text. Use it as a good starting point or template for more inclusive job descriptions or quality ads. Personalize, tweak, or add information as needed. What might have once been a time-consuming part of your job is now something you can get done quickly.
Once you have text that you like, run it through ChatGPT to make sure you’ve included important keywords. Ask the AI to assess for readability—it can help re-shape your text so your tone, reading level, and word choices are exactly right.
Assist applicant screening
ChatGPT can help streamline your screening process. If you share a job description and candidate profile with ChatGPT, it can help assess whether that applicant meets initial job requirements. The AI can’t replace your talent acquisition team, but it can provide additional data so teams can make smarter decisions.
Recruiting automation tools that use chatbots or ChatGPT can also ask initial screening questions. ChatGPT can also summarize candidate resumes or their cover letters for distribution to the hiring team. It can compare work experience to position needs. It can even respond to applicant questions in real-time. In short, this AI tool can be a great addition to your candidate screening process.
Build interview questions
If you aren’t already using a question bank or specialized interview platform, ChatGPT can help develop interview questions. This can help recruiters approach the interview process more consistently.
ChatGPT can also provide you with a list of relevant questions, depending on what role you’re looking to fill. You can even ask it to provide response examples, so you have a rough idea what you’re looking for in your applicants.
Create branded content
ChatGPT can increase candidate engagement and save recruiters time by generating branded content. It can help develop text for ads, social media posts, or outreach emails. You can ask it to remove technical terms that are too confusing, use call-to-action messaging to end each post, or include meaningful statistics.
Save time by using ChatGPT to develop messaging templates—like meeting confirmation notifications, candidate rejection emails, or automated responses to candidate questions. Review and personalize those templates to meet your needs.
Use ChatGPT to communicate more efficiently with applicants. Build a bank of consistent screening questions and scripts for outreach calls. Ask ChatGPT to answer your FAQs and save responses to share later. Add your personal touch as needed.
Connecting with new hires is also easier with ChatGPT. Guide them through the early phases of onboarding with automated messaging. Gather their information, collect documents, and answer last-minute questions with recruiting software that uses chat AI. Take some of the more mundane tasks off your plate and focus on meaningful tasks.
Enhance the candidate experience
With messaging developed by ChatGPT, candidates and potential applicants will have a consistent experience with your brand. Applicants will appreciate more personalized messaging and develop a stronger relationship with your organization.
Recruiting tools that use chatbots or incorporate ChatGPT to communicate also deliver a more efficient and reliable experience. Candidates will also benefit from chat tools that deliver up-to-date and accurate answers to their questions.
Schedule interviews, meetings, or calls through these recruiting tools to make life easier for both applicants and employers. Confirmation messages, reminders, and instructions for meetings can also be delivered via chatbot technology.
ChatGPT and You
ChatGPT is still relatively new technology—we’re all learning how best to incorporate it into our processes. But, no matter where AI takes us into the future, don’t forget this: it’s a tool, not a real person. Continue to use your unique skills and abilities, and make AI work for you.
When it comes to ChatGPT, read what it’s writing, fact-check what it’s sharing, and make sure it’s actually saying what you want it to say. Consider ethics, and only use it in ways that enhance your candidate experience and support your recruitment team.
Clovers and AI
Ready to dip your toe into the AI waters? Clovers is here for your hiring team too. We’ve got smart video interview technology, AI-transcribed interviews, and tools for improved hiring team communication. We believe in tech with a human touch–we don’t want to replace your hiring team, but support them.
Doug is constantly working to make the hiring process more objective, insightful, and informed. As a trusted leader in the recruitment industry, Doug is always ready to guide candidates and companies to (and through) a person-first hiring experience.