Clovers FAQ

Frequently asked questions, answered.

  • Clovers exposes what’s really happening in the hiring process so candidates can thrive in their dream job and companies can build exceptional teams. The Hiring Intelligence Platform autonomously empowers hiring teams to focus on what matters most—people, using insights captured and analyzed by the Clovers platform. Clovers then informs decision-making enabling better hires that enhance company culture, make a significant impact, and stay awhile.

  • Clovers captures and analyzes candidate data throughout the entire hiring lifecycle from inclusive data-driven candidate attraction and objective screening technology that focuses on job description scans, resume bias scoring, and compliance reporting. To structured one-way and live video interviewing technologies that emphasize collaboration, accountability, and coaching. Clovers then informs decision-making enabling better hires.

    • Clovers is for recruiters. Create job postings that attract great candidates. Review resumes fairly. And find the best applicants to move through the interview process.
    • Clovers is for interviewers. Deliver consistent, fair, and relevant interview questions to each applicant. Improve interviewing skills and build authentic relationships with candidates.
    • Clovers is for decision-makers. Collaborate efficiently and share accurate information with all stakeholders. Gain insight into every candidate and find who fits best into each role.
    • Clovers is for candidates. Enjoy an interview experience that’s convenient, efficient, and fair. Showcase valuable skills and get to know each company’s brand along the way.
    • Clovers is for everyone. If you’re hiring, interviewing, or looking for a job, Clovers is for you.
    • Clovers helps manage the challenges many hiring teams face, including the pressures of efficiency and accuracy and the problem of unconscious bias. We’ve broken down our solutions into four main categories:
      • Speed & Efficiency. Reduce time-to-hire with software that streamlines communication and helps you find top candidates fast. With candidate dashboards, every member of the hiring team has access to applicant records, so no one misses important details. Our software also makes saving conversation highlights, scoring candidates, and collaborating easy so teams can make accurate decisions quickly.
      • Diversity & Inclusion. Deliver an equitable hiring process that supports diversity, inclusion, and belonging. Optimize job descriptions to attract a range of candidates, and review redacted resumes to make sure unconscious bias isn’t getting in the way. Then deliver standardized interviews with I/O certified questions to ensure each candidate is evaluated fairly.
      • Coaching & Training. Video interviews give your team full visibility into every conversation. Pinpoint opportunities for improvement and build a team of expert interviewers. And deliver high-quality interviews with customizable interview guides.
      • Candidate Experience. Create a candidate-friendly interview experience with Clovers. Use our advanced technology to support a hiring experience that is flexible, fast, and great for remote workers. Make things even easier for candidates with our one-way interviews–applicants can record their answers to questions at a time and place that is most comfortable for them.
    • Clovers is here to help everyone–from recruiters, to hiring teams, to candidates. Hire smarter, faster, and more fairly with our leading interview solution.
    • We want to help companies be great at hiring. Our pricing is based on the size of your company and gives you room to grow as your hiring needs change. Each package is accessible to companies of all sizes and provides you with the tools to implement a company-wide hiring process that scales with your organization.
    • Clovers optimizes job descriptions to appeal to as many candidates as possible. Remove language that could make qualified applicants feel excluded, like gender-coded, age-specific, or racially biased phrases.
    • Clovers removes bias from applicant screening with tools for redacted resume review. Consider each candidate’s skills instead of their personal details when making recruiting decisions.
    • Deliver standardized interviews with Clovers’ interview guides. Ensure each candidate receives a consistent, fair interview and is only asked compliant job-specific questions.
    • Remove gut feeling from decision-making with a uniform candidate scoring system and accurate records of each interview.
    • We developed Clovers to meet the needs of an increasingly remote workforce. Our video interviews help connect companies with great candidates from all over the world–increasing the talent pool in ways never seen before.
    • With AI transcription of each interview and conversation, hiring teams have a more accurate record of each interview. Teams can now rely on data, rather than recall, to make smarter decisions.
    • One-way video interviews are a useful new tool that recruiters can use to get to know candidates better early in the hiring process. They also make interviews more convenient for both applicants and hiring professionals.
    • Our advanced interview technology supports better communication between members of the hiring team. Centralized candidate dashboards and shareable interview highlights help make closing top applicants efficient and easy.
    • Clovers employees who have access to your data are trained on its proper handling, are only granted access on a need-to-know basis, and are required to use multi-factor authentication.
    • SSL encryption is used throughout Clovers’ application, including all databases and backups.
    • Clovers is proactive when it comes to security. We continually monitor infrastructure access, employ third-party web property scanning, and perform regular security testing.
    • Clovers is GDPR and SOC II compliant, which means we’re handling your data ethically and confidentially.
    • All data is backed up regularly on secure servers.
    • To avoid the risk of human error, we automate as many testing, deployment, and backup processes as possible.
  • Currently, Clovers is compatible with Zoom and Microsoft Teams with Webex and Google Meet on the way soon.

    • Clovers is designed to integrate with most major Applicant Tracking Systems and currently has live integrations with Greenhouse, Lever, UKG, Breezy, and adding more all of the time.
  • Ultimately this is up to you! However, we like to use this language for our own interview process and you are welcome to use it – “This session will be recorded to help us create transparency in our recruiting process. We believe the best teams are made up of a collection of different kinds of people, and we are dedicated to recognizing and correcting any bias in our hiring practices. By recording interviews, we remain accountable to this mission and knowledgable about where we can improve.”

    • Clovers records the interview and transcribes it – so there is no need to take notes. The interviewer can focus fully on the conversation and be confident that they can return to it later when filling out their candidate assessment
    • Clovers gives interviewers questions that are relevant to the role they are hiring for so that they are never stumped on what to ask.
    • Clovers allows teams to resolve differences in opinion when assessing candidates by referencing the interview recording instead of relying solely on memory and personal interpretation
    • Clovers allows members of the hiring team to give feedback on candidates without having to actually interview them – they can simply watch a team member’s interview and give their input
    • Hiring Managers can get a ‘sneak peek’ of candidates screened by their recruiter partners to more quickly align on talent that should be brought forward into the formal interview process
    • Hiring Managers can quickly build interview guides for their teams using Clovers’ library of over 1000 I/O psychologist-certified questions to make sure interviewers are getting the right information to make a fair and equitable assessment
    • Have you ever managed a hiring process where members of the hiring team just couldn’t agree on a candidate? Hiring Managers can help resolve disputes within their hiring teams by replaying ‘game tape’ from the interview instead of relying solely on the memory of the interviewers.
    • Recruiters use recorded conversations from their screening calls to quickly align with the Hiring Manager on what they are looking for in a qualified candidate
    • With support for thousands of job functions, Recruiters use Clovers’ interview template capabilities to align with Hiring Managers on the attributes or skills that are important for candidates to showcase in order to be qualified for the role
    • Recruiters can give Hiring Managers a ‘sneak peek’ of the candidate, helping prepare them for an effective and meaningful conversation
    • Recruiters can quickly jumpstart new job searches with ‘silver medal’ candidates from previous searches by quickly sharing the recordings and highlight reels with the Hiring Manager

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