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Reporting security issues
Data security is a top priority for Clovers, and Clovers believes that working with skilled security researchers can identify weaknesses in any technology. If you believe you’ve found a security vulnerability in Clovers’ service, please notify us with details and reproducible steps and we will work with you to resolve the issue promptly. If you believe you’ve found something in Clovers that has security implications, please email them to [email protected]. We will acknowledge your email within five business days.
If you believe you’ve discovered a potential vulnerability, please provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within ten business days of disclosure.
Make a good faith effort to avoid violating the privacy, destroying data, or interrupting or degrading the Clovers service. Please only interact with accounts you own or for which you have explicit permission from the account holder.
While researching, we’d like you to refrain from:
- Distributed Denial of Service (DDoS)
- Social engineering or phishing of Clovers employees or contractors
- Any attacks against Clovers’ physical property or data centers
- Thank you for helping to keep Clovers and our users safe!
We may revise these guidelines from time to time. The most current version of the guidelines will be available here.
Clovers is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at [email protected].
Employees who violate this policy may face disciplinary consequences in proportion to their violation. Clovers management will determine how serious an employee’s offense is and take the appropriate action.
It is the CTO’s responsibility to see this policy is enforced.